1. Who is responsible for your information
Monarca Solutions LLC, an Ohio limited liability company based in Reynoldsburg, Ohio (“Monarca Solutions”, “we”, “us”), is responsible for the personal information collected through monarcasolutionsgroup.com. You can contact us at info@monarcasolutionsgroup.com or (614) 391-1416.
2. What information we collect and why
When you use our contact form we collect your first and last name, email address, phone number (optional), business name (optional), the service you are interested in and your message.
We use this information only to answer your inquiry, prepare proposals, and communicate with you about the services you requested.
3. Legal basis and consent
We process your information based on the consent you give when you check the Privacy Policy box and submit the form, and on our legitimate interest in responding to business inquiries. You may withdraw your consent at any time by writing to us.
4. How long we keep it
We keep inquiry information for as long as needed to respond and, if you become a client, for the duration of the business relationship and any period required by law. Inquiries that do not lead to a project are deleted within 24 months.
5. Who we share it with
We do not sell or rent your personal information. We share it only with service providers that help us operate this website and receive your messages, such as our form provider (Jotform), our email provider and our website hosting provider, who process it on our behalf. We may also disclose information when required by law.
6. Your rights
You may ask us to access, correct, update or delete your personal information, or to stop contacting you. Send your request to info@monarcasolutionsgroup.com and we will respond within a reasonable time.
7. Cookies
This website does not use advertising or tracking cookies. It only uses technical storage needed for the site to work and to remember your language preference (English or Spanish) in your browser.
8. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. We encourage you to review it periodically.